Nimbus Support
AI-first customer support for modern teams
Nimbus Support
AI-first customer support for modern teams
Launch a branded help center, intelligent chat widget, and unified inbox in minutes. Nimbus Support helps businesses deliver instant answers and effortless handoffs to humans.
Core capabilities
What Nimbus ships today
Core capabilities
What Nimbus ships today
AI-Powered Widget
Embed a branded chat widget that routes customers to the right department.
Department Routing
Create teams for sales, support, and billing with tailored automations.
Agent Inbox
Triage tickets, collaborate with teammates, and close loops faster.
Knowledge Base
Publish help center content with department-specific visibility.
Customer Portal
Give customers a place to track conversations and ticket status.
Business Analytics
Measure response times, deflection rates, and satisfaction trends.
Future roadmap
What we're building next
Future roadmap
What we're building next
- Omnichannel inbox for email, chat, and social messaging.
- AI-assisted agent copilot with suggested replies and summaries.
- Workflow automations for escalations, SLAs, and follow-ups.
- Advanced reporting dashboards with exportable insights.
- Marketplace integrations for CRM, billing, and commerce tools.
- Multi-brand support for agencies managing multiple client portals.